1 year maternity cover role
The Flight Sales Consultant
Do you want to work for one of the most trusted companies in the UK that have been around since 1981, that offer an exciting working environment plus have excellent company benefits?
The Flight Sales Consultant is a key member of the Flight Sales team. The team provides flight support to our customers and various teams in a reservation capacity or training staff.
What will you be doing?
Managing PNRs within the GDS including queue management and ticketing
Support the Sales team with complex flight requirements
Assisting other teams with flight queries either in person, through messaging, tasks or e mail
Liaising with customers regarding flight queries
Making air reservations in the GDS
Developing GDS training for flights and sales team
Developing airline training for sales staff and liaising with airline representatives to arrange in-house training
Making low cost carrier reservations
Handling various administration tasks
What do you need
Strong customer service skills
Intermediate use of excel and word
Capable of multi-tasking through effective planning, prioritising and organising of workload.
Ability to effectively problem solve using commercial and customer focused solutions
2 years GDS reservations experience (minimum) using either Galileo, Apollo, Worldspan, Amadeus or SABRE.
What’s on offer
Hours 9 to 530pm Mon to Fri – 1 hour lunch
Holiday 20 days (plus Bank/Public Holidays rises by one day per year to a maximum of 25 days
Health Cash Plan
Employee Assistance Programme (EAP)
Staff Discount Scheme-Tours
Flu Jabs Oct/Nov
Season Ticket Loan
Free Car Parking -Staff who live outside a 2 mile radius of the office receive free parking either on site or with Rushmoor Smartcard.